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Courses Offered at Nakayale VTC

NVTC is a Training Institution that delivers quality training in response to national development needs. Our objective is to equip students with essential vocational skills that can help them to economically sustain themselves after training. Nakayale VTC is accredited by the Namibia Qualifications Authority (NQA) and is fully registered by NTA. At NVTC, there are a large number of training programmes to choose from as listed below.

Office Administration - NQA Level 1 - 4

National Vocational Certificate in Business Services (Level 1 - 4) (Office Administration): In level 1 this qualification recognizes people who have the competencies required for performing basic office administration tasks. It is awarded to people who have demonstrated the skills and knowledge required to perform basic office administration tasks, perform basic computer operations in an office environment; apply fundamental communication and numeracy competencies in performing office administration duties; and demonstrate knowledge of HIV and AIDS and entrepreneurships.

The qualification starts from level 1 – 4 whereby in level 4 the qualification is awarded or recognises people who have the competencies required for performing office administration tasks. It is awarded to people who have demonstrated the skills and knowledge required to coordinate team projects; monitor customer services; plan meetings; organize events; organize travel arrangements; demonstrate complex word processing skills; supervise and established office records system; and plan and write complex documents as part of office procedures.

No pre-request in Level 1

 Required Skills and Personal Characteristics:

  • Adept in Technology
  • Verbal & Written Communication
  • Organization
  • Time Management
  • Strategic Planning
  • Resourcefulness
  • Detail-Oriented

  Admission Requirements

20 points grade 12 and E in English

  Job Duties

NB: this depend on what type of a career one might go for

  Possible Careers

  • Personal assistant
  • Receptionist
  • Data Administrator
  • secretaries e.g. Legal & Medical
  • School Administrators
  • Typist and any administrative position
  • entrepreneur e.g. Print shop

  Estimated Cost/Fees

Estimated Cost: N$16 000 as per NSFAF (Loan)

1. OFFICE ADMINISTRATION 1. OFFICE ADMINISTRATION

Electrical General - NQF Levels: 1,2,3

Electricians work on electrical equipment, home installations and Manufacturing plants to repair, install and maintain power, lighting, communications and control systems.

Occupational Sector: Fishing, Mining, Agriculture, Manufacturing and Infrastructure and Tourism.

 Required Skills and Personal Characteristics:

  • Dependability, patient, observant and exquisite
  • Safety conscience mindset
  • Disciplined
  • Strong troubleshooting skills for faultfinding
  • Good manual dexterity and eye-hand coordination
  • Physically fit, good sense of balance and Time considerate
  • In possession of necessary Government license/permission required

  Admission Requirements

Entry Requirements: Grade 12 with 20 points in 5 subjects including E in English, D in both Mathematics and Physical Science

  Job Duties

  • Carry out Installations, repairs and test for systems
  • Adhere to health and safety procedures at all times
  • Read technical diagrams and blueprints
  • Troubleshoot electrical installations
  • Repair and replace faulty equipment’s
  • Inspect transformers and circuit breakers and other electrical components
  • Follow National Electrical codes state and local building regulations
  • Good knowledge of various test equipment

  Possible Careers

  • Electrical contractors and other wiring installations contractors
  • Electricians on mining, manufacturing and production industries
  • Self employed
  • Employment services
  • Government agencies
  • Study further to become technicians and Electrical Engineers

  Estimated Cost/Fees

N$16000.00

3. ELECTRICAL GENERAL3. ELECTRICAL GENERAL

Hospitality and Tourism NQF Levels: Level 3

Hospitality and tourism is a vast industry with many different career paths. Trainees seeking a degree in hospitality and tourism are prepared to enter nearly any segment of the industry, such as lodging, hotels, restaurants, casino, cruise line operations, resorts and spas, event management, or airline catering. Trainees are provided the knowledge and competences needed to successfully manage a restaurant, hotel, or an independently-owned hospitality or tourism business.

Three Occupational Sectors offered at NVTC: Food and Beverage, Commercial Cookery and Front Office. .

1. Occupational Sector: Food and Beverage Operations

A job as a Food and Beverage Server falls under the broader career category of Waiters and Waitresses. Servers are the people in the front lines of food and beverage customer service; they take orders, deliver food, clean up and reset the table afterwards. Be it a casual dining place or a service restaurant, servers are the smiling, aproned agents of deliciousness.

Part of your job description as a food and beverage server includes making sure the orders are right, the food comes out as quickly as possible, each person has enough wet-naps, and you can roll a mean fork, as well as spoon and knife in a napkin, though these at times can depend on the type of responsibilities you get.

 Required Skills and Personal Characteristics:

Energetic and personable, Food and Beverage Servers have excellent customer service skills and work in a fast-paced environment. They are professional, attentive and detail-oriented, ensuring customers have a great dining experience. Using interpersonal skills, adaptability and conflict-resolution skills, they resolve any issues that arise to make sure customers leave happy.

  Admission Requirements

  • National Vocational Certificate in Hospitality and Tourism (Level 2) with Specialist Strands in Accommodation Services and Food and Beverage Service.
  • Grade 12 Certificate

  Job Duties

To ensure that guests are provided with drinks and food when requested and offered these when appropriate in an effort to maximize sales. To ensure the Restaurant service is at a quality at all times whilst preserving a level of guest privacy. To complete all cleaning and preparation to ensure a smooth service at all times. Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.

Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner Take orders and serve food and beverages to patrons at tables in dining establishment.

Food and Beverage Servers are customer service professionals that work for restaurants, cocktail bars and other establishments. In addition to serving food and drinks, Food and beverage Servers perform tasks, such as setting up tables, removing used dishes and preparing simple dishes. They serve as the main point of contact for customers A Food and Beverage Server may work for a single establishment, or they may work for third-party catering companies. A good portion of their income comes from tips. The career is expected to grow at 3 percent over the next ten years, which is less than average.

  Possible Careers

  • Food and Beverage Server
  • Waiters and Waitresses
  • Bartenders
  • Baristas or functions staff
  • Wine Server
  • Nightclub Manager
  • Catering Manager
  • Combined Food Preparation and Serving Workers
  • Including Fast Food

  Estimated Cost/Fees

N$16000.00

2. HOSPITALITY AND TOURISM 2. HOSPITALITY AND TOURISM

Wholesale and Retail Operations - NQF Levels: 2

National Vocational Certificate in Wholesale and Retail Operations (Level 2): This qualification recognises people who have the competencies required to define the core concepts of Wholesale and Retail, complete basic business calculations, count stock for a stock-take, interact with Customers, maintain a safe and secure wholesale and retail environment, record transactions, process payment at a Pont of Sale (POS), mark merchandise and maintain displays, implement promotional instructions, apply in-bound contact centre operations within a commercial environment, maintain and adapt oral communication, write and present information for a defined context, use language and communication in occupational learning programmes, access and use information from texts, use mathematics to investigate and monitor the financial aspects of personal and community life, demonstrate understanding of rational and irrational numbers and number systems, identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts, apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems, and work with a range of patterns and functions and solve problems.

1. Occupational Sector: Wholesale and Retail

 Required Skills and Personal Characteristics:

Persons credited with this qualification will be able to demonstrate comprehension of the meaning, translation and interpretation of the core concepts of Wholesale and Retail. Carry out work in the wholesale and retail operations, act upon a sequence of steps while recognises one’s abilities and limitations.

Actively participate in maintaining a safe and secure work environment; the role and responsibilities in the event of an emergency and safety procedures within a wholesale and retail store; identify the standards for customer service, present a positive image to customers and respond to customers’ enquiries in a positive manner; complete basic business calculations; prepare for stock count, count stock, and perform post stock count housekeeping functions; record transactions and process payments while maintaining stock balances and preventing shrinkage and losses; mark and display merchandise according to promotional strategies and display instructions; maintain displays and layouts in a safe manner and prevent losses; retrieve calls from customers; input information and respond to customer queries.

  Admission Requirements

Grade 12 certificate, 20 points in 6 subjects, E in Accounting or Mathematics, and E in English.

  Job Duties

  • Maintain work area, stationery and equipment to ensure they meet the organisation’s housekeeping standards
  • Record sales and purchases transactions according to organisational policy
  • Maintain customer care standards according to organisational policy
  • Ensure customers’ queries are resolved according to organisational policy in a manner that satisfies both internal and external customers.
  • Record sales and purchases transactions according to organisational policy 
  • Process payment at a Point of Sales according to organisational policy
  • Display, Mark and Maintain merchandise displays and layouts according to organisational policy
  • Build, ticket, maintain and dismantle promotional displays
  • Handling in-bound Contact Centre Operations according to organisational policy

  Possible Careers

  • FMCG Merchandiser
  • Store Assistant
  • Cashier/ Till Operator
  • Shelf Packer
  • Stockroom clerk
  • Order picker (Central Distribution/ warehouse)
  • Help Desk Operator

  Estimated Cost/Fees

N$16000.00

4. WHOLESALE AND RETAIL OPERATIONS 4. WHOLESALE AND RETAIL OPERATIONS
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